Google needs to work on their Gmail keyboard shortcuts. Yes, they've created the 'Custom Shortcuts' Lab, but it's still too simplified. I'll give two examples:
[1] How do I set the "Trash a message" key to the [DELETE] key? The default keyboard shortcut, [#] (i.e. [Shift]+[3]) is retarded. At least I can change this with a Lab to the [T] key to Trash an item. But why can't I have the option to use the [DELETE] key? Seems so intuitive...
[2] Why is there no keyboard shortcut for "Indent more" and "Indent less"? These don't exist, as far as I can tell, and are not customizable, even in the extended Lab.
(UPDATE 20170620: Use [Ctrl]+[[] and [Ctrl]+[]] -- nice!)
Google - please work on this!
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